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Dear Donna,
All I can say is "WOW!" Words are just not adequate to thank you for the work you did on my facial scar. You have helped me to feel more attractive and more confident-a wonderful gift!
Through patience and tenacity, you were able to color match with my skin-and as a bonus, the scar flattened (as you predicted)!
Thanks for tackling this "project.†Your skill and experience, as well as your honesty and compassion, were evident throughout the process. Your vivacious, accepting personality made me comfortable from the start. I think that's what made it possible for me to discuss my hopes with you. I appreciated that you:
ü Alerted me to the risks up front
ü Let me know what expectations were reasonable
ü proceeded conservatively and cautiously
ü monitored my comfort level throughout the process
ü informed me prior to beginning work what the cost would be (very modest for the work/time you put into it)
ü described the healing process I could expect
There were absolutely no surprises-except the results!
I have had this scar since I was four years old, and I have been very self-conscious about it. Makeup didn't cover well, and I could always tell when people were staring at it. I feel like a new person! I doubt that you can realize what a positive impact you have had on my life. Many, many thanks!
Most sincerely. . . Grinning in Avondale
Lois S.
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